<p><span style="">Gladly is the only AI-powered customer service software built around people, not tickets. Unlike traditional ticket-based systems, Gladly uses the customer as the core record. We bring together everything you know about your customers and every interaction you’ve shared — across channels, both agent-led and AI-driven — into one continuous, lifelong conversation, resulting in more personal experiences and empowered support teams.</span><br><br></p>